Devices Archives - ̽»¨´óÉñ Daily insights on directory services, IAM, LDAP, identity security, SSO, system management (Mac, Windows, Linux), networking, and the cloud. Thu, 10 Apr 2025 12:46:41 +0000 en-US hourly 1 https://wordpress.org/?v=6.5.4 Troubleshoot: Policy Failing Due to Missing PS1 File /support/troubleshoot-policy-failing-due-to-missing-ps1-file Tue, 08 Apr 2025 14:54:44 +0000 /?post_type=support&p=123010 Policies sometimes fail due to a missing PS1 file. This article will help troubleshoot this error. Description The policy will […]

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]]> ̽»¨´óÉñ Agent Release Notes for March 31, 2025 /support/jumpcloud-agent-release-notes-for-march-31-2025 Mon, 31 Mar 2025 20:49:08 +0000 /?post_type=support&p=122800 New Agent release (version 2.22.4) macOS Fixes Linux Fixes

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]]> Understand Changes to Connect Keys /support/changes-to-connect-keys Tue, 18 Mar 2025 17:06:47 +0000 /?post_type=support&p=122177 We have made changes to the format of ̽»¨´óÉñ Connect key that admins and users need to install the ̽»¨´óÉñ […]

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]]> Enable Lost Mode on Mobile Devices /support/enable-lost-mode Thu, 27 Feb 2025 16:30:00 +0000 /?post_type=support&p=110329 If a company-owned device is lost or misplaced, you can enable Lost Mode from within the ̽»¨´óÉñ Admin Portal. When […]

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]]> Improved Device List Experience /support/improved-device-experience Wed, 19 Feb 2025 14:20:25 +0000 /?post_type=support&p=107428 Drum roll please… Introducing our newly improved Devices List page! We’ve added some cool new features, bulk actions, and relocated […]

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]]> Troubleshoot: Remote Assist Session Connection Issue /support/troubleshoot-remote-assist-session-connection-issue Fri, 14 Feb 2025 11:50:21 +0000 /?post_type=support&p=121131 Symptom Admin tries to initiate a Remote Assist session for a device shown as active in the admin console. However, […]

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]]> Troubleshoot: Remote Assist Issues /support/troubleshoot-remote-assist-issues Fri, 14 Feb 2025 11:47:16 +0000 /?post_type=support&p=121134 This article serves as a compendium of articles addressing known issues associated with ̽»¨´óÉñ Remote Assist.

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]]> Configure Internet Explorer Mode for Edge /support/configure-internet-explorer-mode-for-edge Wed, 12 Feb 2025 20:27:20 +0000 /?post_type=support&p=120813 Windows devices may exhibit an issue where Internet Options > Trusted Sites becomes inaccessible. As a workaround, you can configure […]

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]]> Troubleshoot: Remote Assist Device Communication Issue /support/troubleshoot-remote-assist-device-communication-issue Thu, 06 Feb 2025 09:40:25 +0000 /?post_type=support&p=120512 Symptom When the admin attempts to start a Remote Assist session, the connection fails due to a communication issue with […]

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]]> Create an SSH Root Access Policy for Linux /support/create-an-ssh-root-access-policy-for-linux Wed, 15 Jan 2025 20:16:05 +0000 /?post_type=support&p=120090 The SSH Root Access policy governs whether the root user can remotely log in to a system via SSH. This […]

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]]> Create Windows Time Service Configuration Policy /support/create-windows-time-service-configuration-policy Tue, 14 Jan 2025 04:53:52 +0000 /?post_type=support&p=119918 Admins can create a Time Service Configuration policy to configure Network Time Protocol (NTP) servers, polling intervals, and additional time synchronization […]

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]]> Create a Custom Windows MDM (OMA URI) Policy /support/create-custom-windows-mdm-policy Mon, 23 Dec 2024 16:29:36 +0000 /?post_type=support&p=118416 Admins can configure and deploy custom MDM policies to Windows devices to meet specific needs that are not covered by […]

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