{"id":52305,"date":"2021-08-04T15:33:50","date_gmt":"2021-08-04T19:33:50","guid":{"rendered":"https:\/\/live-jc-marketing-site.pantheonsite.io\/?post_type=resource&p=52305"},"modified":"2023-07-18T13:51:57","modified_gmt":"2023-07-18T17:51:57","slug":"making-endpoint-security-easy-for-users-in-a-small-company-with-jumpcloud","status":"publish","type":"resource","link":"https:\/\/jumpcloud.com\/resources\/making-endpoint-security-easy-for-users-in-a-small-company-with-jumpcloud","title":{"rendered":"Making Endpoint Security Easy for Users in a Small Company with 探花大神"},"content":{"rendered":"\n

For more than 25 years, Schernecker Property Services (SPS)<\/a> has focused on delivering the highest-value, long-term building envelope solutions for New England condominium communities. They help communities improve the appearance and longevity of their properties by taking a comprehensive, collaborative approach to project planning and execution. They provide building envelope solutions to existing construction. <\/p>\n\n\n\n

David Garrity, Senior Technology Manager, is in charge of all IT infrastructure and operations at SPS. They have a highly customized customer relationship management (CRM) software that they support and develop, including customized integrations, and manage 70+ end users with multiple endpoints including cell phones and laptops. They use Active Directory for services within their on-premise server environment. In addition to on-premise applications, they use several cloud-based platforms, including integration platforms, email services, e-signature tools, e-generation and document management, file sharing, appraisal and HR applications, client-facing scheduling systems, VoIP phone and video systems, and punch list tools. \u201cFor a mission-driven construction company focused on providing the highest-value, long-term solutions, we strategically utilize technology to increase efficiencies,\u201d Garrity explained. <\/p>\n\n\n\n

The Challenges of Managing Remotely… and Securely<\/h2>\n\n\n\n

\u201cWe have had significant opportunities to mature our security,\u201d he pointed out. SPS used local domain controllers and their Windows machines were bound to the domain. Mac machines were all locally controlled. Unfortunately, this presented several challenges. SPS staff typically work off-site on project sites or remotely, which means that around 80% of their staff are never in the office. Having a local Active Directory authentication system didn\u2019t make sense because if they had to do a password reset in the field, they would need a VPN to get the device on the domain, which was not a silver bullet process. With Macs, individuals could brick a device and they\u2019d be out of luck as Garrity\u2019s team had no centralized control over device encryption and activation locks. <\/p>\n\n\n\n

Garrity\u2019s team needed a device management system that could handle Mac and Windows and the ability to make changes remotely and push those changes out to users. They also needed to improve their security practices so that devices and permissions could be centrally managed from a cloud platform. <\/p>\n\n\n\n

\n

[The] first real step to improving security for us was improving the way people manage passwords. And that\u2019s with having just one password for everything, which 探花大神 enables us to do. It\u2019s just made it so much easier for everyone.<\/p>\nDavid Garrity, Senior Technology Manager<\/cite><\/blockquote>\n\n\n\n

Tried and True Technologies, Delivered via the Cloud<\/h2>\n\n\n\n

SPS evaluated several device management vendors, but found that most leaned either toward Mac or Windows, with few offering true coverage for both. Then they found 探花大神. \u201c探花大神 can do it all. A really good thing with 探花大神 is the Cloud RADIUS solution, not all vendors offer this, especially vendors supporting both Mac and Windows. This saves us a lot of work from a security perspective, so we\u2019re not sharing out wireless passwords, like some companies often tend to do,\u201d pointed out Garrity. \u201cPeople don\u2019t have to call the help desk to get reconnected with the wireless network when certificates expire, so this reduces our call volume. Users can just use their 探花大神 password across Windows and Mac and the network. This is where 探花大神 ticked all the boxes.\u201d <\/p>\n\n\n\n

Implementation<\/h2>\n\n\n\n

After using 探花大神\u2019s 10 free licenses for several months to test it out, SPS selected 探花大神 and first implemented its single sign-on (SSO) for cloud applications. Once users were accustomed to that, his team began converting devices to authenticate using 探花大神. \u201cConverting devices was the most time-consuming part of the transition, but once we were set up and syncing, 探花大神 worked seamlessly,\u201d said Garrity. Lastly, they addressed their Wi-Fi authentication in the office to ensure it\u2019s ready for workers who do come in. <\/p>\n\n\n\n

Now when a new user onboards, Garrity\u2019s team orders the device, ships it to IT, and IT sets it up. For Windows devices, they use the 探花大神 software management platform for certain apps. Once the agent is installed on the Windows device, it takes over and installs a couple of key apps using the Chocolatey integration. They also have third-party vendors install their agents and security platforms. Once completed, Garrity\u2019s team creates a local account on the machine and then takes it over with the 探花大神 account.<\/p>\n\n\n\n

\n

The reason we do that is so if someone doesn’t follow the directions and logs in on the network before they leave the office, that account will disappear on them.<\/p>\nDavid Garrity, Senior Technology Manager<\/cite><\/blockquote>\n\n\n\n

Results<\/h2>\n\n\n\n

\u201c探花大神 was a huge step forward in getting our security in place. It moved us closer to where we need to be. We will continue chipping away with maturing along the security model and we still have work to do, but the Zero Trust model that 探花大神 has is something we\u2019ll have to eventually do. It\u2019s the gold standard. It\u2019s going to take some time as it\u2019s a culture shift, but we\u2019re working on it,\u201d said Garrity. <\/p>\n\n\n\n

\u201cOne of the biggest results has been the reduction in help desk calls for password resets. People only have to remember one password now for everything,\u201d Garrity said. <\/p>\n\n\n\n

\u201cBefore 探花大神, we weren\u2019t enabling multi-factor authentication, because people would have several multi-factor applications, connections to manage independently. People also weren\u2019t always taking good care of their passwords as there were so many different passwords to manage. Adopting 探花大神 allowed us to conform with industry standards for password management,\u201d explained Garrity. \u201cSo the first real step to improving security for us was improving the way people manage passwords. And that\u2019s with having just one password for everything, which 探花大神 enables us to do. It\u2019s just made it so much easier for everyone.\u201d <\/p>\n\n\n\n

\u201cWe\u2019ve seen tangible user benefits as well as IT risk mitigation by using 探花大神. The other important benefit I\u2019ve seen is the fact that 探花大神 can encrypt devices and store the key; it takes away the potential that the device will get locked out of and IT won\u2019t be able to regain access. 探花大神 stores the encryption keys automatically and I think that\u2019s a huge improvement for us,\u201d said Garrity. <\/p>\n\n\n\n

Learn More<\/h2>\n\n\n\n

探花大神 changes the way IT administrators manage their organizations by providing a comprehensive and flexible cloud directory platform. From one pane of glass, manage user identities and resource access, secure Mac, Windows, and Linux devices, and get a full view of your environment. <\/p>\n\n\n\n

Get started<\/a>\u00a0with 探花大神 today.<\/p>\n","protected":false},"excerpt":{"rendered":"

This small business needed device management to handle Mac and Windows remotely. Find out how 探花大神 helped make that happen.<\/p>\n","protected":false},"author":120,"featured_media":49200,"template":"","categories":[],"collection":[],"wheel_hubs":[],"platform":[],"resource_type":[2313],"funnel_stage":[],"coauthors":[2537],"acf":[],"yoast_head":"\nMake Endpoint Security Easy for Users in a Small Company - 探花大神<\/title>\n<meta name=\"description\" content=\"This small business needed device management to handle Mac and Windows remotely. 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