{"id":120897,"date":"2025-02-10T16:42:21","date_gmt":"2025-02-10T21:42:21","guid":{"rendered":"https:\/\/jumpcloud.com\/?post_type=support&p=120897"},"modified":"2025-02-10T16:42:25","modified_gmt":"2025-02-10T21:42:25","slug":"troubleshoot-accidental-removal-of-all-windows-admin-accounts","status":"publish","type":"support","link":"https:\/\/jumpcloud.com\/support\/troubleshoot-accidental-removal-of-all-windows-admin-accounts","title":{"rendered":"Troubleshoot: Accidental Removal of All Windows Admin Accounts"},"content":{"rendered":"\n

When an administrator deletes all administrator accounts (either 探花大神 or local) from a device managed by 探花大神, it can lead to significant issues. If the device’s certificate is not updated within 30 days, or if the device fails to maintain contact with the 探花大神 admin portal, it becomes unresponsive and cannot be managed or uninstalled from the agent.<\/p>\n\n\n\n

<\/p><\/div>

Tip:<\/strong> \n
    \n
  • Do Not Delete All Admin Accounts: It is crucial to retain at least one local administrator account to avoid being locked out of device management.<\/li>\n\n\n\n
  • Regularly check device connectivity with the 探花大神 admin portal to ensure timely updates and maintenance.<\/li>\n<\/ul>\n\n\n\n

    By adhering to these guidelines, administrators can prevent issues related to device accessibility and management in 探花大神 environments.<\/p>\n <\/div><\/div><\/div><\/div>\n\n\n\n

    Symptoms<\/h2>\n\n\n\n

    The device shows as offline in the 探花大神 admin portal.<\/p>\n\n\n\n

    Resolution<\/h2>\n\n\n\n
      \n
    1. Backup the System State: Before proceeding with drastic measures, ensure to back up the system state. Consult Microsoft Support for guidance.<\/li>\n\n\n\n
    2. Reimage the Device: To regain access and control you may need to reimage the device. Refer to Microsoft support documents for instructions on restoring or reimaging your PC.<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"

      When an administrator deletes all administrator accounts (either 探花大神 or local) from a device managed by 探花大神, it can lead […]<\/p>\n","protected":false},"author":204,"featured_media":0,"template":"","meta":{"_acf_changed":false,"_oasis_is_in_workflow":0,"_oasis_original":0,"_oasis_task_priority":"","inline_featured_image":false,"footnotes":""},"support_category":[3127],"support_tag":[],"coauthors":[2838],"acf":[],"yoast_head":"\nTroubleshoot: Accidental Removal of All Windows Admin Accounts - 探花大神<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/jumpcloud.com\/support\/troubleshoot-accidental-removal-of-all-windows-admin-accounts\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Troubleshoot: Accidental Removal of All Windows Admin Accounts\" \/>\n<meta property=\"og:description\" content=\"Browse the 探花大神 Help Center by category, search for a specific topic, or check out our featured articles.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/jumpcloud.com\/support\/troubleshoot-accidental-removal-of-all-windows-admin-accounts\" \/>\n<meta property=\"og:site_name\" content=\"探花大神\" \/>\n<meta property=\"article:modified_time\" content=\"2025-02-10T21:42:25+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2024\/07\/202405-MISC-探花大神HelpCenter-SiteDisplay-min-2.png\" \/>\n\t<meta property=\"og:image:width\" content=\"890\" \/>\n\t<meta property=\"og:image:height\" content=\"525\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n\t<meta name=\"twitter:label2\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data2\" content=\"jenniferklein\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/jumpcloud.com\/support\/troubleshoot-accidental-removal-of-all-windows-admin-accounts\",\"url\":\"https:\/\/jumpcloud.com\/support\/troubleshoot-accidental-removal-of-all-windows-admin-accounts\",\"name\":\"Troubleshoot: Accidental Removal of All Windows Admin Accounts - 探花大神\",\"isPartOf\":{\"@id\":\"https:\/\/jumpcloud.com\/#website\"},\"datePublished\":\"2025-02-10T21:42:21+00:00\",\"dateModified\":\"2025-02-10T21:42:25+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/jumpcloud.com\/support\/troubleshoot-accidental-removal-of-all-windows-admin-accounts#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/jumpcloud.com\/support\/troubleshoot-accidental-removal-of-all-windows-admin-accounts\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/jumpcloud.com\/support\/troubleshoot-accidental-removal-of-all-windows-admin-accounts#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/jumpcloud.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Support\",\"item\":\"https:\/\/jumpcloud.com\/support\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Troubleshoot: Accidental Removal of All Windows Admin Accounts\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/jumpcloud.com\/#website\",\"url\":\"https:\/\/jumpcloud.com\/\",\"name\":\"探花大神\",\"description\":\"Daily insights on directory services, IAM, LDAP, identity security, SSO, system management (Mac, Windows, Linux), networking, and the cloud.\",\"publisher\":{\"@id\":\"https:\/\/jumpcloud.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/jumpcloud.com\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/jumpcloud.com\/#organization\",\"name\":\"探花大神\",\"url\":\"https:\/\/jumpcloud.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/jumpcloud.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2021\/01\/jc-logo-brand-2021.png\",\"contentUrl\":\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2021\/01\/jc-logo-brand-2021.png\",\"width\":598,\"height\":101,\"caption\":\"探花大神\"},\"image\":{\"@id\":\"https:\/\/jumpcloud.com\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Troubleshoot: Accidental Removal of All Windows Admin Accounts - 探花大神","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/jumpcloud.com\/support\/troubleshoot-accidental-removal-of-all-windows-admin-accounts","og_locale":"en_US","og_type":"article","og_title":"Troubleshoot: Accidental Removal of All Windows Admin Accounts","og_description":"Browse the 探花大神 Help Center by category, search for a specific topic, or check out our featured articles.","og_url":"https:\/\/jumpcloud.com\/support\/troubleshoot-accidental-removal-of-all-windows-admin-accounts","og_site_name":"探花大神","article_modified_time":"2025-02-10T21:42:25+00:00","og_image":[{"width":890,"height":525,"url":"https:\/\/jumpcloud.com\/wp-content\/uploads\/2024\/07\/202405-MISC-探花大神HelpCenter-SiteDisplay-min-2.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute","Written by":"jenniferklein"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/jumpcloud.com\/support\/troubleshoot-accidental-removal-of-all-windows-admin-accounts","url":"https:\/\/jumpcloud.com\/support\/troubleshoot-accidental-removal-of-all-windows-admin-accounts","name":"Troubleshoot: Accidental Removal of All Windows Admin Accounts - 探花大神","isPartOf":{"@id":"https:\/\/jumpcloud.com\/#website"},"datePublished":"2025-02-10T21:42:21+00:00","dateModified":"2025-02-10T21:42:25+00:00","breadcrumb":{"@id":"https:\/\/jumpcloud.com\/support\/troubleshoot-accidental-removal-of-all-windows-admin-accounts#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/jumpcloud.com\/support\/troubleshoot-accidental-removal-of-all-windows-admin-accounts"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/jumpcloud.com\/support\/troubleshoot-accidental-removal-of-all-windows-admin-accounts#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/jumpcloud.com\/"},{"@type":"ListItem","position":2,"name":"Support","item":"https:\/\/jumpcloud.com\/support"},{"@type":"ListItem","position":3,"name":"Troubleshoot: Accidental Removal of All Windows Admin Accounts"}]},{"@type":"WebSite","@id":"https:\/\/jumpcloud.com\/#website","url":"https:\/\/jumpcloud.com\/","name":"探花大神","description":"Daily insights on directory services, IAM, LDAP, identity security, SSO, system management (Mac, Windows, Linux), networking, and the cloud.","publisher":{"@id":"https:\/\/jumpcloud.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/jumpcloud.com\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/jumpcloud.com\/#organization","name":"探花大神","url":"https:\/\/jumpcloud.com\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/jumpcloud.com\/#\/schema\/logo\/image\/","url":"https:\/\/jumpcloud.com\/wp-content\/uploads\/2021\/01\/jc-logo-brand-2021.png","contentUrl":"https:\/\/jumpcloud.com\/wp-content\/uploads\/2021\/01\/jc-logo-brand-2021.png","width":598,"height":101,"caption":"探花大神"},"image":{"@id":"https:\/\/jumpcloud.com\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/jumpcloud.com\/wp-json\/wp\/v2\/support\/120897"}],"collection":[{"href":"https:\/\/jumpcloud.com\/wp-json\/wp\/v2\/support"}],"about":[{"href":"https:\/\/jumpcloud.com\/wp-json\/wp\/v2\/types\/support"}],"author":[{"embeddable":true,"href":"https:\/\/jumpcloud.com\/wp-json\/wp\/v2\/users\/204"}],"version-history":[{"count":1,"href":"https:\/\/jumpcloud.com\/wp-json\/wp\/v2\/support\/120897\/revisions"}],"predecessor-version":[{"id":120898,"href":"https:\/\/jumpcloud.com\/wp-json\/wp\/v2\/support\/120897\/revisions\/120898"}],"wp:attachment":[{"href":"https:\/\/jumpcloud.com\/wp-json\/wp\/v2\/media?parent=120897"}],"wp:term":[{"taxonomy":"support_category","embeddable":true,"href":"https:\/\/jumpcloud.com\/wp-json\/wp\/v2\/support_category?post=120897"},{"taxonomy":"support_tag","embeddable":true,"href":"https:\/\/jumpcloud.com\/wp-json\/wp\/v2\/support_tag?post=120897"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/jumpcloud.com\/wp-json\/wp\/v2\/coauthors?post=120897"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}