{"id":74641,"date":"2023-05-15T18:34:18","date_gmt":"2023-05-15T22:34:18","guid":{"rendered":"https:\/\/jumpcloud.com\/?post_type=support&p=74641"},"modified":"2025-02-10T16:56:53","modified_gmt":"2025-02-10T21:56:53","slug":"agent-compatibility-system-requirements-and-impacts","status":"publish","type":"support","link":"https:\/\/jumpcloud.com\/support\/agent-compatibility-system-requirements-and-impacts","title":{"rendered":"探花大神 Agent Compatibility, System Requirements, and Impacts"},"content":{"rendered":"\n
Learn about OS compatibility, installation requirements, and changes made to your device during install of the 探花大神 Agent. <\/p>\n\n\n\n
Make sure you’ve checked the following things for a successful install:<\/p>\n\n\n\n
You can review our prospective end of support timelines in Prepare Now for End of Support<\/a>.<\/p>\n\n\n\n 探花大神 supports mobile devices like Android and iOS\/iPadOS, but the 探花大神 Agent is not installed on those devices. See Add and Manage Android Devices<\/a> and Add Apple Devices to MDM with Device Enrollment<\/a> to learn more.<\/p>\n <\/div><\/div><\/div><\/div>\n\n\n\n Supported macOS versions:<\/strong><\/p>\n\n\n\n Considerations<\/strong>:<\/p>\n\n\n\n If an unsupported device is assigned to the 探花大神 MDM server in Apple Business Manager (ABM), it will attempt to install the agent, which will generate an error and cause the device to hang at the install screen. The device will need to have the 探花大神 MDM server unassigned in ABM. This can be done by removing the 探花大神 MDM server from the Default Device Assignment under Device Management Settings or by changing the Device Management settings for the individual device.<\/p>\n <\/div><\/div><\/div><\/div>\n\n\n\n Do not release the device from ABM. Devices released from ABM need to be re-enrolled using Apple Configurator for iOS. See Apple’s Support documentation, Apple Configurator User Guide<\/a> to learn more.<\/p>\n <\/div><\/div><\/div><\/div>\n\n\n\n<\/p><\/div>
Mac<\/h2>\n\n\n\n
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