{"id":76379,"date":"2023-06-05T13:10:58","date_gmt":"2023-06-05T17:10:58","guid":{"rendered":"https:\/\/jumpcloud.com\/?post_type=support&p=76379"},"modified":"2025-03-17T06:18:15","modified_gmt":"2025-03-17T10:18:15","slug":"set-up-authenticator-app-for-user-account","status":"publish","type":"support","link":"https:\/\/jumpcloud.com\/support\/set-up-authenticator-app-for-user-account","title":{"rendered":"Users: Set up Authenticator App"},"content":{"rendered":"\n

\u200b<\/strong>Use this article to learn how to set up an authenticator app when your IT admin requires you to, or when you want to set it up on your own. <\/p>\n\n\n\n

<\/p><\/div>

Tip:<\/strong> \n

For instructions on setting up your authenticator app on a new device, see Reset MFA in the User Portal<\/a>.<\/p>\n <\/div><\/div><\/div><\/div>\n\n\n\n

<\/a>Configure an Authenticator App When it\u2019s Required by Your IT Admin <\/h2>\n\n\n\n

To set up an Authenticator App for your 探花大神 account:<\/strong><\/p>\n\n\n\n

    \n
  1. Log in to your 探花大神 User Portal: https:\/\/console.jumpcloud.com\/login<\/a>.<\/li>\n\n\n\n
  2. You are prompted to Verify Your Identity. Click Continue<\/strong>. <\/li>\n\n\n\n
  3. Download an authentication app, such as 探花大神 Protect<\/a>, then click I Have the App<\/strong>.<\/li>\n\n\n\n
  4. Scan the QR code with your authenticator app, then enter the 6-digit verification code provided to you by your authenticator app.<\/li>\n<\/ol>\n\n\n\n

    <\/p><\/div>

    Tip:<\/strong> \n

    Copy the alpha-numeric key shown beneath the QR code and store it in a secure place. You can use this code if you replace or lose your phone.<\/p>\n <\/div><\/div><\/div><\/div>\n\n\n\n

      \n
    1. Click SUBMIT<\/strong>. You\u2019ll get a confirmation in the User Portal that Identity Verification is active for your account.<\/li>\n<\/ol>\n\n\n\n

      <\/p><\/div>

      Note:<\/strong> \n

      If you decide to quit Identity Verification before you finish, you can see the number of days you have left in your enrollment period and set up Identity Verification from the Security page in your User Portal. When you skip verifying your identity, you\u2019re prompted to configure it every time you log in until you complete it. If you don\u2019t complete Identity Verification before the enrollment period expires, your account will be locked and you\u2019ll have to get your IT admin to unlock it. <\/p>\n <\/div><\/div><\/div><\/div>\n\n\n\n

      <\/a>Configure an Authenticator App on Your Own<\/h2>\n\n\n\n

      To proactively set up an Authenticator App for your 探花大神 account<\/strong>:<\/p>\n\n\n\n

        \n
      1. Log in to your 探花大神 User Portal: https:\/\/console.jumpcloud.com\/login<\/a>.<\/li>\n\n\n\n
      2. Go to Security<\/strong>.<\/li>\n\n\n\n
      3. Go to Set Up an Authenticator App<\/strong>.
        \"\"<\/li>\n\n\n\n
      4. Choose an authenticator app to set up, such as 探花大神 Protect<\/a>, and then click Continue<\/strong>.<\/li>\n\n\n\n
      5. Scan the QR code with your authenticator app, then enter the 6-digit verification code provided to you by your authenticator app.
        \"A<\/li>\n<\/ol>\n\n\n\n

        <\/p><\/div>

        Tip:<\/strong> \n

        Copy the alpha-numeric key shown beneath the QR code and store it in a secure place. You can use this code if you replace or lose your phone.<\/p>\n <\/div><\/div><\/div><\/div>\n\n\n\n

          \n
        1. Click SUBMIT<\/strong>. You\u2019ll get a confirmation in the User Portal that the identity verification is active for your account.<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"

          \u200bUse this article to learn how to set up an authenticator app when your IT admin requires you to, or […]<\/p>\n","protected":false},"author":204,"featured_media":0,"template":"","meta":{"_acf_changed":false,"_oasis_is_in_workflow":0,"_oasis_original":0,"_oasis_task_priority":"","inline_featured_image":false,"footnotes":""},"support_category":[2908,2854,2955],"support_tag":[],"coauthors":[2838],"acf":[],"yoast_head":"\nUsers: Set up Authenticator App - 探花大神<\/title>\n<meta name=\"description\" content=\"Learn how users set up an authenticator app when required by admins.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/jumpcloud.com\/support\/set-up-authenticator-app-for-user-account\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Users: Set up Authenticator App\" \/>\n<meta property=\"og:description\" content=\"Browse the 探花大神 Help Center by category, search for a specific topic, or check out our featured articles.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/jumpcloud.com\/support\/set-up-authenticator-app-for-user-account\" \/>\n<meta property=\"og:site_name\" content=\"探花大神\" \/>\n<meta property=\"article:modified_time\" content=\"2025-03-17T10:18:15+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/jumpcloud.com\/\/wp-content\/uploads\/2023\/04\/set-up-authenticator-app.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n\t<meta name=\"twitter:label2\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data2\" content=\"jenniferklein\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/jumpcloud.com\/support\/set-up-authenticator-app-for-user-account\",\"url\":\"https:\/\/jumpcloud.com\/support\/set-up-authenticator-app-for-user-account\",\"name\":\"Users: Set up Authenticator App - 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