Over the past 20 years (and much more quickly since COVID-19), our business environment has been migrating to the cloud. Today鈥檚 users now expect to be able to use multiple vendors and access resources from anywhere, on any device, at any time.
The problem? Legacy directory platforms and tools aren鈥檛 designed with this type of flexibility in mind. For managed service providers (MSPs), this dichotomy creates friction between what you can do with your outdated platforms, and what you need to do to remain competitive with your clients.
The solution many MSPs have settled on is relying on multiple third-party vendors, stitching together several solutions that require extensive education of their staff and their clients to maintain. Tech stacks that were simple and intuitive to manage in years past have become complicated, and unwieldy. Gaining visibility into what is happening across the stack is virtually impossible, leading to security problems and frustration.
It鈥檚 become extremely complicated for MSPs to efficiently, securely, and cost-effectively manage their customers鈥 identities, access, and devices at scale. Partners are forced to limit the amount of services they offer, reduce the number of operating systems they support, or majorly increase their costs to be able to offer these capabilities to their customers via multiple vendors.
Thankfully, there鈥檚 a better way. Meet 探花大神 for MSPs.
What Is 探花大神 for MSPs?
探花大神 for MSPs鈩 is a new product for managed service providers that allows you to deploy and manage 探花大神 at scale to your customers. With 探花大神 for MSPs, you can fill in the gaps in your stack 鈥 without having to rip and replace any solution you鈥檙e already using. It鈥檚 a powerful open directory platform鈩 that allows you to centrally manage identity, access, and device capabilities in a single multi-tenant console. These features combine with a partner program providing implementation, marketing, and sales support.聽
探花大神 for MSPs Offerings
In addition to all the features the standard 探花大神 Directory Platform offers, 探花大神 for MSPs also includes the following:
- Multi-tenant management capabilities: Enjoy the full product offering our 探花大神 Partners use, but in a self-service model. The new Multi-Tenant Portal (MTP) has a 鈥淗ome鈥 tab that contains alerts for your child organizations, like user alerts (lockouts, expired passwords, about to expire passwords), device alerts (inactive later than 7 days, uptime greater than 30 days, disk encryption), software alerts (install failed, software not found, restricted software found, app not used in 30 days), and security vulnerabilities (OS patch management, MFA enabled, antivirus software).
- Single pane of glass: MSP admins have at-a-glance information and the ability to resolve alerts without having to navigate to their child companies one by one.
- Billing and ticketing integrations: 探花大神 for MSPs integrates with billing systems to accurately reflect license usage in customer accounts. Automated billing integrations help avoid manually billing for license usage. Select events can generate tickets automatically in an MSP鈥檚 PSA, allowing you to work more efficiently and catch problems before customers can report them.
- Unique partner program: The partner program includes marketing collateral, sales support, premium support, and special discounted pricing for MSPs.
Benefits of 探花大神 for MSPs
The modern way for users to access any resource, on any device, at any time is to leverage the open directory platform approach, which is identity-centric, cloud native, and vendor agnostic. 探花大神 for MSPs is the embodiment of this open directory platform, which allows MSPs to centralize identity, access, and device management capabilities under one umbrella.
探花大神 for MSPs fills the gaps in a partner鈥檚 offerings, without having to rip and replace any existing platform. If a partner relies on an existing directory platform, a remote monitoring and management system (RMM), a professional services automation (PSA), or any other tool that they must keep in place, 探花大神 fills gaps around that tool, and offers a variety of integrations to make your experience secure and seamless.
探花大神 for MSPs also helps support our partners鈥 journey from a password-based world to a passwordless world by offering all of the capabilities required to transition users from using insecure passwords to a conditional access based single sign-on flow.
- Improved efficiency and security: Unifying core management capabilities under our open directory platform for MSPs provides a single pane of glass to see all child companies in one place.
- Lower costs: Costs remain competitive, thanks to increased workflows, centralizing to a unified platform, and our special partner program pricing.
- Bigger, better offerings: 探花大神 for MSPs complements your existing offering without replacing it, so you can enjoy the best of both worlds.
- Improved user experience: Using 探花大神 for MSPs, your employees and clients will no longer have to adopt multiple solutions and attend a multitude of training sessions just to learn how to use them.
How to Enroll in 探花大神 for MSPs
Test-driving 探花大神 for MSPs is easier than ever. Simply and indicate that you are an MSP in the sign-up process. You鈥檒l be given immediate access to the 探花大神 for MSPs product, including the Multi-Tenant Portal, 探花大神 integrations, and a full-featured child organization.
Or, if you’d like to learn more about our MSP offerings first, check out our 探花大神 for MSPs homepage for a short demo and additional information.