Getting Started with 探花大神 Professional Services
Implementation, Customer Success Management (CSM), and Solutions Architecture
Working with 探花大神 Made Even Easier
New and existing customers alike can now secure personalized expertise to support their IT departments in strategizing the right measures for security enhancement. Because let鈥檚 face it: even the most experienced ITs sometimes struggle to prioritize the right actions at the right times.
Our goal is simple: To ensure your project goals are being delivered by the 探花大神 platform capabilities. We do this by providing 鈥渂est in class鈥� Professional Services that set up your company鈥檚 探花大神 admins with a strong identity management foundation and the right level of ongoing support that will save them time, energy, and unnecessary effort in the long-run.
Implementation Services
Implementation Services will design and execute the configuration of the 探花大神 platform and integration to your existing IT environment(s).
- Our Implementation team provides expert guidance and recommended strategies for implementing the foundational 探花大神 Directory components, Identity Management configuration, full Device Management capabilities and Access Management using SSO.
Customer Success Management (CSM)
Your Customer Success Manager will develop and oversee your ongoing success plan, provide oversight and guidance for all product usage, assist with end user adoption, advocate and manage product feature requests, and facilitate discussions with internal stakeholders and more!
- Plan forward looking strategies based on your goals
- Perform high level health checks
- Ongoing Advisor
- Escalation resource
Solutions Architecture
Our Solutions Architects provide customers with exclusive access to a dedicated technical expert capable of delivering a range of services tailored to meet specific needs and requirements.
- Ongoing best practices and implementation guidance
- Health Checks
- Analytics and Reporting Guidance
- Hands on Services for Implementation, Migration, and Custom Scripting