About The Interviews
探花大神’s MSP partners are at the forefront of providing essential IT services to small and medium-sized businesses globally. In our interview series, we delve into conversations with these partners, exploring the dynamics of their MSPs and how 探花大神 plays a pivotal role in their operations.
In today’s feature, we had the opportunity to speak with Chris McKewon of Xceptional and Brett Ramberg of ElephantHop about their successful acquisition. Join us as we uncover insights into their MSP journey and the impact of 探花大神’s solutions.
Here are my 5 key takeaways:
Why Xceptional Acquired Altitude
The acquisition of Altitude by Xceptional was their first foray into the world of M&A. It was the culture fit and the geographic location of Bretts company that first excited Chris and the Xceptional team.
The acquisition expanded capabilities
Xceptional had traditionally operated in the Windows world and Altitude had experience in multi-platform environments, cloud environments and Identity and Access management. These capabilities enhanced the offering from Xceptional.
Trust of staff is vital
Brett explained that selling a business is a very personal experience and that ensuring staff are going to be treated well is one of the most important factors. As soon as Brett met Chris he just knew there was a great opportunity for all his team within Xceptional. The deal also opened up more opportunities for existing staff within Xceptional – It was a Win/Win in Bretts view.
探花大神 were in our backyard
In the very early days of Altitude a tech spoke to Brett and said 鈥淲e need to look at 探花大神鈥�. This was before 探花大神 had a partner program but as they were based in the same area Brett said 鈥淟et鈥檚 do it鈥� and started to investigate. They began by implementing internally to understand how it all worked and then began to sell to clients as part of their product stack.
探花大神 is now woven into the Xceptional service
At the time of the acquisition Chris wasn鈥檛 aware of 探花大神 but after speaking with Brett he got certified on the platform and it鈥檚 now woven into their product offering. They discuss 探花大神 with all existing clients and prospects and believe it gives them a leg up on a lot of the competition.
About Chris McKewon
Chris鈥� experience in Information Technology spans over twenty years. He spent much of that time as an IT manager, engineer, project manager, etc. In 2007, Chris founded Xceptional. He has worked tirelessly to develop a culture that values and develops its employees, and provides the highest level of service to its stakeholders. Under his leadership, Xceptional has been transformed from a Value-Added Reseller into a growing, award-winning Managed Service Provider.聽
About Brett Ramberg
Brett Ramberg, a dynamic business consultancy leader, is the CEO and co-founder of ElephantHop and Ramberg Labs, specializing in Identity & Access Management and Generative AI. He鈥檚 also the Managing Partner at SB Ventures, focusing on M&A for small to medium-sized businesses. Brett鈥檚 expertise extends to operational improvements and financial management, evident from his tenure as CEO at Altitude Integrations. Brett鈥檚 passion lies in business transformation through AI, M&A and strategic leadership.
Thanks to & for taking part in this chat.
To find out more about 探花大神 and how it can help your MSP you can email us or read more here.
探花大神 Partner Success Stories are conversations between Chris Tate (Principal Strategist – MSP) and our valuable partners around the world. If you want to join Chris on a future episode, contact your Partner Account Manager or email [email protected] for more information.
