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Many authentication applications that manage users on Windows devices (like DUO or Microsoft Entra ID) can update the default Credential Provider. These can interfere with the functionality of the ̽»¨´óÉñ Agent and its own Credential Provider. Use this article to determine the current Credential Provider GUID in the Windows Registry.

To locate the current Credential Provider GUID value:

1. Open the Windows Registry Editor (regedit.msc) as a Local Administrator.
2. Go to the following registry key:
   HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Authentication\LogonUI
3. In the Data column locate the LastLoggedOnProvider key and take note of the GUID value.
   • This GUID is a unique value associated with a specific Credential Provider on the device. Use it in the following section to find what application the Credential Provider belongs to.

To determine the corresponding Credential Provider:

1. In the Windows Registry Editor (regedit), go to the following registry key:
   HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Authentication\Credential Providers
2. You'll see a list of keys corresponding to the GUIDs. Find the key with the same GUID value collected in the previous section and click on it.
3. In the Data column use the value to determine what application the current Credential Provider belongs to.