If you are on a mobile device and downloaded the ̽»¨´óÉñ Password Manager application, you will be prompted to log in to the application with your email address.
If your email wasn’t recognized as one enrolled in ̽»¨´óÉñ, you encountered an error and probably followed a link that brought you to this article. Let’s get you on the right path.
Which of the following best describes you?
- I work for a company that is a current ̽»¨´óÉñ customer.
- I am an admin for a business that is a current ̽»¨´óÉñ customer.
- I am an IT professional looking for a password manager for my business.
If none of these scenarios covers your issue, please refer to the FAQ: ̽»¨´óÉñ Password Manager article.
I work for a company that is a current ̽»¨´óÉñ customer.
If you work for a company that uses ̽»¨´óÉñ, you may have mistyped your email, or there may be a problem with your account. Follow these steps:
- Make sure you are using your correct email.
- If you have confirmed you are using the correct email, then contact your IT team to make sure you are enrolled in Password Manager.
Learn More: Enroll in Password Manager
I am an admin for a business that is a current ̽»¨´óÉñ customer.
If you are an IT admin who currently uses ̽»¨´óÉñ, it is possible that you need to add yourself as a user in ̽»¨´óÉñ, and then enroll your user account into Password Manager. Follow these steps:
- Log in to your ̽»¨´óÉñ account as an admin and then create a user account for yourself. See Get Started: Users to learn more.
For an optimal experience, log in to ̽»¨´óÉñ on a desktop computer.
- Enroll your user account in Password Manager. See Enroll Users in Password Manager to learn more.
- After those steps are complete, return to the mobile app and try logging in again.
I am an IT professional looking for a password manager for my business.
̽»¨´óÉñ is a highly acclaimed cloud directory platform which includes a full feature password manager fully integrated into the ̽»¨´óÉñ admin portal. We encourage you to create a free ̽»¨´óÉñ account to explore Password Manager and much more.
You will need a ̽»¨´óÉñ admin account as well as a user account to use Password Manager.
- Sign up for a .
For an optimal experience, sign up for ̽»¨´óÉñ from a desktop computer.
- Create a ̽»¨´óÉñ admin account. See Get Started to learn more.
- Once you have an admin account, log in to your ̽»¨´óÉñ account as an admin and then create a user account for yourself. See Get Started: Users to learn more.
- Enroll your user account in Password Manager. See Enroll in Password Manager to learn more.
- After those steps are complete, return to the mobile app and try logging in again.