There are two ways to migrate macOS devices from other Mobile Device Management (MDM) vendors to ̽»¨´óÉñ’s MDM. The method you use depends on the device’s enrollment status in Apple’s Automated Device Enrollment (ADE) or Apple Business Manager (ABM):
- The deviceÌýisÌýenrolled in Apple’s Automated Device EnrollmentÌýor ABMÌý- If a device is shipped with an MDM enrollment profile already installed, use your current MDM provider to unenroll the device. You can then migrate the device to ̽»¨´óÉñ MDM. SeeÌýTo migrate an Automated Device Enrollment-enrolled device to ̽»¨´óÉñ MDMÌýbelow.
For ADE devices enrolled with another MDM vendor, you must perform the following steps before they can be enrolled in ̽»¨´óÉñ MDM:
- Unenroll these devices directly from the other MDM vendor.
- Remove the old enrollment profile from these devices.
- The device is not enrolled in Apple’s Automated Device Enrollment or ABM - If a device hasn’t been enrolled through Automated Device Enrollment or ABM, you can migrate the device from another MDM vendor to ̽»¨´óÉñ MDM. See To migrate a non-Automated Device Enrollment device to ̽»¨´óÉñ MDM below.
To migrate an Automated Device Enrollment-enrolled device to ̽»¨´óÉñ MDM:
You’ll need to log into your ABM or Apple School Manager (ASM) account to reassign the device, and then re-enroll it using Apple’s Automated Device Enrollment.
- Access your current MDM provider and unenroll the device from that provider. If the current MDM provider cannot send the unenroll command and the enrollment profile is non-removable, you will need to erase the device before re-enrolling it with ̽»¨´óÉñ.
- If the device was enrolled using Automated Device Enrollment with ABM or ASM, reassign the device from your ABM or ASM account:
- Log into your or account.
- Select Devices in the sidebar and select your device. You might need to search by serial number.
- Click Edit MDM Server.
- Select one of these options:
- Assign to the following MDM - Choose a ̽»¨´óÉñ MDM server for automated enrollment or zero-touch enrollment. For more instructions, see Configure Automated Device Enrollment and Add Company-Owned Apple Devices to MDM with Device Enrollment.
- Unassign from the current MDM - Choose Unassign for device enrollment (formerly called manual or user-approved enrollment).
- Click Continue, then click Continue again to confirm the change. For more details on assigning and reassigning devices, see on assigning, reassigning, and unassigning devices in ABM.
- Re-enroll the device. As root, use this command to enroll the device with Automated Device Enrollment:
# profiles renew -type enrollment
This command also creates a profile that the user cannot remove from the device, so that your company can continue to manage the device.
To migrate a non-Automated Device Enrollment device to ̽»¨´óÉñ MDM:
If your devices have not been enrolled through Apple’s Automated Device Enrollment or ABM, you can migrate those devices from another MDM vendor to ̽»¨´óÉñ’s MDM. If you don’t have the ̽»¨´óÉñ agent installed, installing the enrollment profile also auto-installs the agent. See Add Company-Owned Apple Devices to MDM with Device Enrollment.
̽»¨´óÉñ's MDM Enrollment policy includes the ability to remove existing non-̽»¨´óÉñ MDM enrollment profiles so that you can migrate devices from another MDM vendor to ̽»¨´óÉñ. See Create a MacOS MDM Enrollment Policy to learn how to remove existing non-̽»¨´óÉñ MDM enrollment profiles before re-applying the ̽»¨´óÉñ MDM enrollment policy.
- Unenroll device from your current vendor.
- Enroll the device with ̽»¨´óÉñ. See Choosing an MDM Enrollment Method.