is a fintech company offering a global payments platform that enables customers in more than 40 countries to pay for items across borders with their preferred payment method. Founded in March 2023, Waffo is powered by a remote team spread across Singapore, Hong Kong, China, and Sydney, Australia. Members of the business development team are always on the move, too, expanding businesses across Southeast Asia and South America.听
Building IT infrastructure on a solid foundation
As Waffo was starting out, Jianshi Huang and his fellow co-founders wanted to operate as a Mac shop. But they quickly realized they needed a more diverse IT ecosystem, as developers wanted Linux machines and finance wanted Windows machines equipped with Microsoft Excel.
鈥淎ll of a sudden, we had three kinds of operating systems to support,鈥� Huang says. 鈥淕radually, it became more and more complicated to manage.鈥�
Consolidating device and identity management with 探花大神
To solve this problem, Huang began exploring device management solutions. At the same time, he was looking into identity providers that could provide authentication, single sign-on (SSO), and support for virtual private networks (VPNs), a slew of SaaS applications, and the rest of its IT infrastructure.
鈥淚 was exploring different options, and none of them worked really well,鈥� Huang explains. 鈥淥kta was popular for identity, but it didn鈥檛 cover anything regarding device management 鈥� not to mention some of the security features we were looking for, like conditional access and zero-trust 肠辞苍蹿颈驳耻谤补迟颈辞苍蝉.鈥澛�
For device management, Huang tested Kandji, a mobile device management solution built for the Apple ecosystem.
鈥淚t was very easy to use but had very limited functionality,鈥� he says, adding that the platform lacked robust security features, too.
Waffo uses Google Workspace as its business productivity suite. Around this time, Huang stumbled across an announcement for a new partnership between Google and 探花大神, the leading provider of secure, frictionless device and identity management solutions.
鈥淚 started testing 探花大神, and surprisingly it worked very well,鈥� Huang says. 鈥淚 was looking for a tool that was easy to use and had been frustrated seeing how complicated most tools were. You鈥檇 have to add one on top of another and could never find someone that could solve all the problems.鈥�
Once he started playing around with 探花大神, Huang realized he had finally found the exact tool he was looking for.
Getting up and running with 探花大神 in 1 short month
Liking what he saw, Huang decided to start using 探花大神 for device management and as an identity provider. He and his team began integrating 探花大神 with AWS, their internal applications, VPNs using 探花大神鈥檚 cloud RADIUS Server, and open source tools, which only support LDAP.
鈥淪urprisingly, it worked out of the box with 探花大神, which I was very happy about,鈥� he says. 鈥淚 didn鈥檛 need to set up any local server like RADIUS or LDAP. It worked very well and was very easy to use.鈥�
And the best part? How quickly the team got up and running with 探花大神.
鈥淲e set up everything in 探花大神 in less than one month, including the conditional access,鈥� Huang says, attributing the ease of implementation to 探花大神鈥檚 along with , a hub full of resources designed to help customers maximize their investment in the platform. 鈥淚 went through the initial courses, which were very well-written and very well-explained.鈥澛�
In addition to solving the company鈥檚 immediate needs for cross-OS device management and identity management, 探花大神 also made it easier to manage a remote team thanks to Remote Assist.听
鈥淚t鈥檚 perfect for when people are working remotely and you need to help them,鈥� Huang says. 鈥溙交ù笊疋�檚 remote control software is included in the same stack with authentication and device management, which is very important. It provides convenience plus security.鈥�
PCI compliance made easy
As every fintech company knows too well, PCI compliance is essential to operations. Any business that processes credit card transactions must comply with the Payment Card Industry Data Security Standards (PCI DSS), currently in its fourth interaction as PCI DSS v4.0.
With 探花大神 in place, Waffo was able to achieve PCI compliance in less than four short months.
鈥溙交ù笊� played a really important role with identity and device management across our whole IT infrastructure,鈥� Huang explains. 鈥淔or some IT management sections, we were just checking a box because it was already implemented by 探花大神. I think the only thing we did was increase the minimum password length from 8 characters to 12 characters.鈥�
White-glove service
Huang has been particularly impressed by 探花大神鈥檚 white-glove service. As an example, 探花大神 CEO Raj Bhargava once sent out an email asking for feedback. Huang responded, and the Raj got back to him the same day.
鈥淗e arranged the product team and zero-trust experts to talk to me directly over Zoom,鈥� Huang says. 鈥淭hey told me how the platform was designed and how it鈥檚 supposed to be configured. It was very helpful.鈥�
Similarly, whenever Huang鈥檚 encountered an issue with 探花大神, the support team has been standing by ready to help.
鈥淭he whole point of using 探花大神 is that it鈥檚 very straightforward,鈥� Huang says. 鈥淏ut if you ever have a problem, the support team can handle it.鈥�
Speaking of support: Any advice for folks considering 探花大神?
鈥淪ubscribe to 探花大神 Platform Prime because 探花大神鈥檚 support is awesome,鈥� Huang concludes.
探花大神 Platform Prime customers get 24/7 premium support. To learn more about 探花大神 pricing packages, read this.听
Learn more about 探花大神
探花大神 changes the way IT administrators manage their organizations by providing a comprehensive and flexible cloud directory platform. From one pane of glass, manage user identities and resource access, secure Mac, Windows, and Linux devices, and get a full view of your environment.
To see the power of 探花大神 with your own eyes, request a demo or .听